Article posted July 2011
A number of people have been asking for information about the Halton 311 and 211 Services.
The following is quoted directly from the Halton Region website.
Halton 311 Service
What is 311?
311 is an easy-to-remember, three-digit, non-emergency telephone number that offers a single window of direct access to Halton government services.
311 provides free, multilingual assistance to anyone calling from within Halton. It allows citizens to request a service or receive general information.
Whose services can I access by dialing 311?
• Halton Region
• City of Burlington
• Town of Halton Hills
• Town of Milton
• Town of Oakville
• Halton District School Board
• Halton Catholic District School Board
• Halton Regional Police Service (non-emergency calls)
Why do we need 311?
311 means you don’t need to know which Halton government provides a particular service. You don’t have to sort through dozens of telephone numbers to find the people you need to talk to.
311 also provides an easy-to-remember telephone number for non-emergency police calls which will reduce the burden of non-emergency calls made to 9-1-1.
To read a complete description of the Halton 311 Service please CLICK HERE
Halton 211 Service
What is 211?
211 is an easy-to-remember, three-digit, non-emergency telephone number that offers a single window of access for anyone seeking information and referral to the full range of community, health and social services available in Halton.
211 provides free, confidential, multilingual assistance 24 hours a day, 365 days a year. To access this service on-line please CLICK HERE
211 can assist individuals, families, people facing barriers due to language or personal circumstances, professionals in business, government and community agencies.
Why do we need 211?
Many people don’t know where to turn when they need information about what services and programs are available to them.
211 helps a person find the most appropriate services and programs for their specific situation, and connects them with the best available resources in their community.
Simplified access through 211 is especially important for vulnerable people or those who face barriers in accessing services.
To read a complete description of the Halton 211 Service please